This blog post from TeleRead says some things librarians should really think about.
"The conference’s discussion of the role of libraries in that ecosystem was emblematic of the conference as a whole. In a question for Tuesday’s executive panel, Sarah Wendell of Smart Bitches/Trashy Books asked Macmillan US President Brian Napack why she was unable to borrow his books from libraries. His non-answer was that Macmillan was “hard at work trying to find a business model that will work for us”, and no, libraries had not “fallen by the wayside”. After the panel, Napack exited quickly; I’m betting it was not so that he could get back to the office and work on a library strategy.
Open Road Integrated Media CEO Jane Friedman disagreed firmly with Napack’s remarks. Her goal is to have all her books in libraries, because the library consumer is not the same as the book buying consumer. Someone downloading an ebook from a library is “only one step away from being a customer.”
The follow-up to this discussion came this afternoon, in a panel that Gonzalez called the session he was most proud of. Moderated by Library Journal’s Josh Hadro, the panel included both a librarian (New York Public Library Deputy Director Christopher Platt) and big 6 vice president (Random House Director of Account Marketing Ruth Liebmann), which doesn’t happen very often.
Platt explained the basics of how ebook lending works at NYPL, explaining that NYPL did a lot of work to familiarize patrons with the mechanics of ebook lending, and he pointed out that a patron interested in Jonathan Franzen’s Freedom (as an example) had to be told that its publisher was unwilling to allow library lending.
Liebmann pointed out that libraries have mechanisms to reach out to readers and promote a publisher’s materials, exactly the sort of engagement missing for most trade publishers. A library book does not compete with sales, a library book IS a sale. Libraries provide a revenue stream for publishers comparable to independent book sellers, and it’s a profitable one- libraries never return books the way bookstores do.
According to George Coe, President of the Library and Education Division of book distributor Baker & Taylor, the library market constitutes a total of $1.9 billion in the US. He pointed out that libraries could reach only 2% of the market at the very most for a popular book, and it was exactly the same for ebooks. His company was doing everything it could to protect the profitability of publishers that participated in their ebook program. Libraries customers are also easy on inventory- 98% of their purchases come within 18 month of a books publication.
But it was Overdrive’s Steve Potash who delivered the most powerful argument that libraries belong in the ebook ecosystem. The visibility that libraries give to ebooks is incredibly valuable. With the millions of page views the libraries were giving to ebooks, the publishers should be paying the libraries, not the other way around, according to Potash. It’s worth noting that no other provider of ebooks in libraries has nearly as high a publisher-world profile as Overdrive. Overdrive is playing an important role in getting publishers to think about libraries as a distribution channel, and Potash’s evangelical presence on the panel played well with the audience of publishers. He even gave them homework. “Go and try it yourself!” he urged. I hope they manage to do so."
Read the whole thing here to really know what Eric Hellman says
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